FAQs

I have outstanding finance; is this a problem?

No, this is not a problem. We can settle it for you! Have a fresh start once you sell your motor through MotorMoolah and re-assess your car buying needs.

We are happy to settle any outstanding finance and give you the difference. If the settlement is greater than the value of the motor, we can take the car and the remaining balance by bank transfer to settle your motors finance. Please ensure the settlement figure you provide is up-to-date and from your finance provider with bank details attached.

What does "hassle-free handover" mean?

Whether its delivery or drop-off, we can give you a time that suits you, or even better we can pay you to drop the motor off to us, it really is that simple.

What does "guaranteed valuation" mean?

Using the images and details that you have provided to us through motormoolah.co.uk, our team will assess your vehicle using our appraisal tools before we provide your motors GUARANTEED price.

When will I receive payment?

Funds are typically in your account within a couple minutes instead of days or hours.

How does MotorMoolah.com purchase my car?

You enter your car registration number, provide images and one of our motor experts will give you your guaranteed valuation. A very simple way to sell your motor.

What conditions are there to the valuation I receive?

A valuation is guaranteed for 2 days from when we provide it to you and we provide 7 days for us to collect your car or drop it off to us.

What cars do you buy?

We will buy any car with a valid MOT and not written off.

What happens when I accept your offer?

We will contact you for a date when your motor can be collected or dropped off to our site.

How do I send pictures of my motor?

Once you input your motor details you will be provided with a page to take and upload photos of your motor which will be sent over to our team automatically, where we will be then able to give you your guaranteed price.

What happens if I'm not happy with the price you offer?

You don't have to accept our final, guaranteed offer, just bear in mind that we can take your car off your hands with such ease. This can all be solved without you having to make more payments and before you lose more value.

Do I need to inform the DVLA that I have transferred ownership to you?

Yes, you need to inform the DVLA you have sold your motor. You can do this easily through the DVLA website (https://www.gov.uk/sold-bought-vehicle). All you need is your 11-digit reference number from your v5c which we need when you sell your car.

What about my car tax and insurance?

What about my car tax and insurance? When you inform the DVLA you have sold your car, if a tax refund is due this will be issued automatically by the DVLA. With car insurance you will have to notify your insurer once ownership has been transferred.

Do you charge any fees?

The simple answer is no, there are no fees for you selling your motor to us. You receive every penny that we offer you for your motor.

Get started! Enter your vehicle registration

Send us photos of your car and the price is guaranteed!